“I was a pipe fitter before being promoted to manager and had never been in the office environment before. Management knew this and promised to help, but it wasn’t long before I had been thrown to the wolves. I struggled, I was written up and I almost lost my job. Then I talked to Bart... I told him how I wasn’t getting any help, basically it was ‘fix it yourself or you’re outta here.’ Bart listened. He gave me ideas that I could implement into my day and in my department that turned everything around. Now things are running smooth and efficient, my guys respect me, my boss is off my butt and I’m getting “atta boy” emails from higher levels of management.  I never thought I would say this, but I am looking to go to the next level.  Eighty percent of my success is due to what I learned from Bart.” - Michael P. - Piping Service Manager

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