Communication

Strategic vs. Tactical Decisions – Return on investment(ROI) in Writing a Business Plan (Pt. 3)

Understanding, clarifying and assigning strategic versus tactical decision making is key in business. I almost want to say “Duh, really?” There appears to be an imbalance in strategic vs. tactical thinkers: around 90% of leaders or managers are tactical and only about 10% are strategic. I believe that we can teach and be taught the [...]

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11 Changes You Want Your New Manager to Make Overnight – But They Won’t!

This is a new speech that came about by listening to others on a conference call and understanding how little they understood about their new managers, and even some of their used ones. This speech is meant to be both interactive for smaller groups and simply a talk for larger audiences. It is currently written [...]

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Ten Words Not To Use With Working Managers

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When a person moves from labor into management they enter a whole new realm of communication, including vocabulary. Quite often I hear them talk about and ridicule ‘biz-speak’ or ‘corporate-speak’. It’s not that they cannot grasp these concepts, it’s just that they have never experienced them. Some of them are meaningless to the blue collar [...]

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