From Who to How – Getting Closer to the Truth in Your Organization

Download the flyer for this topic here.  Bart Gragg – From Who to How

From Who to How – Getting Closer to the Truth in Your Organization

Who should attend:

  • Executives
  • Managers
  • Supervisors
  • Safety professionals
  • Human Resource Professionals
  • Parents

The Truth is the Real Issue:

When something bad happens, do you ever wonder whether or not you were getting the true story from your employees? Perhaps they avoid you because they think they might become a target? Maybe they are avoiding the questions and the issues at hand? Does everyone run for cover when you ask about what went wrong? How do you think this affects morale, performance and safety?

Wouldn’t you like to find out what really happened so that you can avoid the danger in the future? Isn’t the truth about the root cause usually quite simple? What would life and work look like if people showed up and knew that they would be heard and not blamed?

Is the perception in your business that safety is just about the boss wanting codes and standards to be followed? Is it just about making sure everything looks good, is posted in the right place and the checklists are in order for when OSHA shows up? Or is it about employees feeling safe enough to discuss their observations and concerns, to point out shortfalls in the operation, to offer suggestions, and to feel heard? And respected? How would that make a difference in your business?

Participants will learn:

  • What changing “who” into “how” does when asking questions, and the secret to doing that effectively.
  • The power of the word “why” and its negative impact on your business and the people who work for you. A process for approaching problems and investigations that gets you closer to the truth than other methods.
  • A method for asking questions that is so simple you’ll think it should be more difficult. And you may already know about it – but have you used it effectively?
  • How to get to the root of the matter and discover the real reasons for why and how things actually happened.


What others say about Bart:

Several years ago I was at risk of being fired as a new manager. I hired Bart. My division is now one of the highest revenue producers in the country. After several years there and with an additional department, I was made a Branch Manager. I learned 80% about doing this right from Bart. I finally got the respect I was working for.” —Michael P.—pipefitter turned manager

“Bart is skilled at creating group interaction and making sure that everyone in the group accomplishes something tangible.” Pat Reagan – Reagan Management Services, Inc.

Download the flyer for this topic here.  Bart Gragg – From Who to How

To book Bart for this topic call him at 925.354.0277 or send him a message with this form: